It's Not "If" Employees Use Unapproved AI — It's How Much
Shadow IT used to mean an unsanctioned Dropbox folder or a personal Gmail account. Today it means AI. UpGuard's 2025 State of Shadow AI research found that 8 in 10 employees are using AI tools their IT department never approved of — and that 98% of organizations have unsanctioned AI use somewhere inside them.
PagerDuty's 2026 workplace survey put hard numbers behind the trend: two-thirds of office professionals admit to using unauthorized AI tools at work. It isn't confined to the rank and file, either — UpGuard found 68% of security leaders, including CISOs, use unsanctioned AI in their own daily workflow.